The feedback you receive as a seller is very important when doing business on Amazon as it gives you the chance to establish your "authority" as seller. However you think about your business, Amazon is an online platform that helps build your brand. And when it comes to branding, the most important factor a successful businessperson must establish with their customers is "trust". Consider this whole concept of "feedback" the same way you think about consider a website. Websites (or domains) that have been live for a long time, and particularly those with numerous links to it and has an abundance of organic traffic, are regarded by search engines (and more importantly Google) as "authority websites" for their specific niche. The same for Amazon! You can only get feedback when you're willing to put in the effort to get it. This will assist you build your reputation and authority on Amazon. This will help you achieve higher ranking in search results for products you're interested in. The error that many Amazon sellers make is waiting for reviews but do not focus on feedback. The reason is that most people believe that negative reviews are more damaging than having lots of feedback. In a way they are. Having a great after-sales marketing campaign guarantees that you get required "feedback" from your customers. Are they happy with your product? Did it arrive on time? Did the product reach the customer's expectations? To assist a business or seller to improve their operations and resolve any issues, all information is required. Understanding The Value Of Feedback in AmazonNow if the seller has an effective after-sales campaign, he/she might get an email from the client and even receive feedback from customers on their product page. What most don't know though is that Amazon does not really put any weight on reviews when opposed to feedback. This is because feedback is directed towards the seller however, reviews are directed towards the product. And at the end of the day, the product is simply an extension of the "brand" that is the seller. Reviewr.co.uk is actually best site for you whether you require to buy Amazon positive reviews. How to convince buyers into Giving You Feedback, Rather Than A ReviewImagine that a person bought something from me on Amazon and the product has just been delivered. In a flash, the purchaser would receive a personalized email from me, of course using my third party email program, which informs the purchaser that the product is on it's way. Sending an email immediately to the customer is crucial as it will be your first opportunity to attempt and establish a connection with your customer. An email can contain the following:A confirmation that the right item was delivered They'll promise that they will be in touch with you in the event that the product is not working exactly as it is supposed to. A request to inform you whether the recipient has received the item Basically, you want to build rapport with your customers. It is crucial to inform your client that they can email you for any queries or concerns. In essence it is a way of trying to build the "trust" that we discussed earlier. Imagine this as a first date, which leads to. How to Get A Second Date with Your ClientLike every first date, you want to continue the date. Offering freebies is a great way to keep customers interested in your company. They are also a great way to present to them other products that you're selling as they wait for their product to arrive. If you've sent your email correctly, and don't worry as we'll provide tips on how to write an outstanding email for another blog post, you'll eventually catch their attention. If you're lucky enough to be lucky, you might even be able to secure a second sale immediately after the first one. Send an email to follow-upIf there was no issue in the way of delivery, and that the purchaser did not send you an irate email complaining about the item the purchase and you have to send a follow-up mail. The goal is to make the customer feel that you, the seller are making sure everything is okay. If your client is pleased with your product. Reassure the customer that satisfaction is paramount. Say Thank YouYour third email should contain "Thank You" in the subject line. Of course you might have already done this in your first, and second email. Repeating the same thing and using it as an opening line, really reinforces the idea that you are truly grateful.
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